Trengo regroupe les e-mails, WhatsApp, Instagram, Facebook Messenger et d\u2019autres canaux clients dans une bo\u00eete de r\u00e9ception partag\u00e9e. L\u2019\u00e9quipe peut consulter, attribuer et r\u00e9pondre aux conversations. Les workflows, champs personnalis\u00e9s, tags et int\u00e9grations aident \u00e0 organiser le service client. L\u2019agent IA HelpMate peut sugg\u00e9rer ou envoyer des r\u00e9ponses.<\/p>\n\n\n\n
Boost comprend 10 acc\u00e8s utilisateurs et Pro 20. Les volumes de conversations d\u00e9pendent de la facturation mensuelle ou annuelle. Enterprise fait l\u2019objet d\u2019un devis personnalis\u00e9. Les utilisateurs suppl\u00e9mentaires, le volume d\u2019\u00e9changes, l\u2019usage de l\u2019IA et les frais des canaux peuvent s\u2019ajouter \u00e0 l\u2019abonnement. Le prix du forfait ne couvre donc pas tous les co\u00fbts dans chaque configuration.<\/p>\n\n\n\n
Sources : Offres<\/a> \u00b7 Pr\u00e9sentation du service<\/a><\/p>","protected":false},"author":1,"featured_media":0,"template":"","format":"standard","alternatives-to":[],"open-source":[1487],"country":[1364],"pricing-type":[15],"catagory":[1455],"class_list":["post-1700","tools","type-tools","status-publish","format-standard","hentry","open-source-no","country-netherlands","pricing-type-paid","catagory-live-chat-customer-support-tools"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false},"uagb_author_info":{"display_name":"Christian","author_link":"https:\/\/demo.jamshadulrafi.com\/fr\/author\/seofoxx\/"},"uagb_comment_info":0,"uagb_excerpt":"Trengo combines email, WhatsApp, Instagram, Facebook Messenger and other customer channels in a shared inbox. Team members can view, assign and reply to conversations. Workflows, custom fields, tags and integrations help organise customer service, while the HelpMate AI agent can suggest or send replies. Boost includes 10 users and Pro includes 20, with conversation allowances\u2026","_links":{"self":[{"href":"https:\/\/demo.jamshadulrafi.com\/fr\/wp-json\/wp\/v2\/tools\/1700","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demo.jamshadulrafi.com\/fr\/wp-json\/wp\/v2\/tools"}],"about":[{"href":"https:\/\/demo.jamshadulrafi.com\/fr\/wp-json\/wp\/v2\/types\/tools"}],"author":[{"embeddable":true,"href":"https:\/\/demo.jamshadulrafi.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/demo.jamshadulrafi.com\/fr\/wp-json\/wp\/v2\/media?parent=1700"}],"wp:term":[{"taxonomy":"alternatives-to","embeddable":true,"href":"https:\/\/demo.jamshadulrafi.com\/fr\/wp-json\/wp\/v2\/alternatives-to?post=1700"},{"taxonomy":"open-source","embeddable":true,"href":"https:\/\/demo.jamshadulrafi.com\/fr\/wp-json\/wp\/v2\/open-source?post=1700"},{"taxonomy":"country","embeddable":true,"href":"https:\/\/demo.jamshadulrafi.com\/fr\/wp-json\/wp\/v2\/country?post=1700"},{"taxonomy":"pricing-type","embeddable":true,"href":"https:\/\/demo.jamshadulrafi.com\/fr\/wp-json\/wp\/v2\/pricing-type?post=1700"},{"taxonomy":"catagory","embeddable":true,"href":"https:\/\/demo.jamshadulrafi.com\/fr\/wp-json\/wp\/v2\/catagory?post=1700"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}